Managed 3CX Phone System Standard Subscription

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  • Management Type
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0.00 KSh 7,705.00 KSh 7705.0 KES

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Includes
• 3CX Phone System Standard Rental License
• On Premise or Hosted in Cloud One's Kenyan Tier 3 Data Centre
• 1 Free Cloud One Pay as You Go SIP Trunk
• 1 Cloud One +25420790XXXX DID number with Monthly Talk Time of Ksh 1500/-
• 8x5x5 Remote Support | 24x7 Email & Phone Support
• Installation Fee Waived
• 1 Year Minimum Contract
• 1 Month Refundable Deposit is required
• Outgoing calls are billed at local rate for Kenyan based entities & International rate for International entities
• The local rate outbound calling service is only available to Kenyan Based Entities


Terms and Conditions
30-day money-back guarantee
Shipping: 2-3 Business Days

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MANAGED 3CX STANDARD

Hosted (Kenya Tier 3 Data Centre)
On Premise

4 to 128 Simultaneous Calls

1 Cloud One Pay As You Go SIP trunk

1 +25420790XXXX DID Number

8x5 Remote Support
24x7 Email & Phone Support

Remote Working Apps

Video Conferencing for 25 participants

Add On DID numbers available
Optional Kenya Toll Free Numbe
r

Installation Fee Waived

MANAGED 3CX PRO

Hosted (Kenya Tier 3 Data Centre)
On Premise

4 to 128 Simultaneous Calls
1 Cloud One Pay As You Go SIP trunk

1 +25420790XXXX DID Number 
8x5 Remote Support
24x7 Email & Phone Support
Remote Working Apps

Video Conferencing for 100 participants

Popular Supported CRM integration

Popular Hotel PMS Integration

Call Centre Features

Add On DID numbers available
Optional Kenya Toll Free Numbe
r

Installation Fee Waived

MANAGED 3CX ENTERPRISE

Hosted (Kenya Tier 3 Data Centre)
On Premise
Inbuilt Redundancy

4 to 128 Simultaneous Calls
1 Cloud One Pay As You Go SIP trunk

1 +25420790XXXX DID Number 

8x5 Remote Support
24x7 Email & Phone Support
Remote Working Apps

Video Conferencing for 250 participants

Popular Supported CRM integration

Popular Hotel PMS Integration

Call Centre Features

Add On DID numbers available
Optional Kenya Toll Free Numbe
r

Installation Fee Waived

Managed 3CX Phone System Subscription

​Can your employees work productively from anywhere using voice apps on their smartphones presenting the main company telephone number? Conduct remote business meetings via web conferencing in one click without installing software? Service customer requests via website live chat, SMS or Facebook messenger? With 3CX phone system they can do this and much more.

3CX SERVERS

A 3CX Phone System is software based and wouldn't be limited by hardware as per the traditional telephone system. Plus by virtualising with 3CX you can get easy backup and redundancy to boot with Hyper V or VMware!
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TAKE YOUR EXTENSION ANYWHERE

The ​3CX app is available on iOS and Android allowing users to use their phone extension from anywhere, seamlessly integrated as if they were in the office. All calls to the office are included, and employees can connect to one landline number and make a professional impression.
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WEB MEETING / VIDEO CONFERENCING

A 3CX Phone System is user-friendly and has a rich feature set. WebMeeting improves employees’ productivity with the collaboration features while its WebRTC integration and web-based functionality ensures ease of use. Companies can personalise and brand the 3CX web-meeting video conferencing platform. The advanced web-meeting functions have desktop and file sharing and a whiteboard collaboration tool. 
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SAVE MONEY ON BILLS & INCREASE SALES

​With 3CX, companies can reduce their telephone costs by up to 80%, by leveraging SIP trunks, WebRTC, free calls to remote extensions and offices this reducing the number of fixed telephony lines. With the CRM integration, employees get a customer name rather than a number. 3CX’s integrated web conferencing solution saves travel time and money by allowing users to host web meetings and enjoy face-to-face communication wherever they are.

SOFTPHONE TO MAKE/RECEIVE CALLS

With 3CX’s soft phone app is available on iOS and Android, giving the user the ability to manage all calls from your desktop browser, making and receiving calls via the office phone line from your computer, at the office, at home or on the move. The 3CX soft phone offers the choice of using a headset, desk phone or mobile at your desk, around the office, at home or on the move
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CALL MANAGEMENT & FUNCTIONALITY

3CX Phone System includes a switchboard function that can be tailored to the way you want to view and manage phone calls. With four different views to choose from it can cater to any job role.
The system has the ability for management and supervisors to discreetly listen  ("Silent Listen") into calls for training, with the feature to coach a colleague through a call ("Whisper"), and even take over a call where required ("Call Intrude")
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UNIFIED COMMUNICATIONS MADE EASY

3CX allows you to see the presence of your colleagues, so everyone can communicate their availability effectively. The system is set up to communicate together via Instant messaging chat, without the need to rely on third party internet messaging systems.  Added functions include the ability to convert inbound faxes to PDF and forward to users via e-mail, without requiring any fax server software.  Voicemails are converted to sound files and forwarded via e-mail, meaning a receptionist never has to transcript another voicemail again!
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SALESFORCE, OFFICE 365, GOOGLE & OUTLOOK INTEGRATIONS

​Launch calls directly from your CRM package. Inbound calls are matched to customers based on the caller ID and logged in your CRM system. ​Accurate call journaling of inbound and outbound calls with call duration allows you to generate insightful reports on customer and agent activities
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MANAGEMENT OF IP PHONES & SOFTPHONES

Plug-in an IP Phone or Gateway to your network and 3CX will automatically configure them, saving you countless hours of configuration time. Connect a SIP trunk within minutes with pre-configured templates for most popular SIP trunk providers, including end to end support. With 3CX you can manage your IP Phones within the 3CX Management Console. 3CX client for smartphones can easily be deployed via email, whilst software updates are automatic.

ON PREMISE & IN THE CLOUD

You decide where to run 3CX – run it on an existing server using Hyper V or VMware. Smaller installations can run on a low cost PC.
Easily move your PBX to another server or into the cloud, using built-in backup and restore. Whether in the cloud or on-premise – You are in control.  We have a specialist cloud infrastructure designed end to end to host 3CX, with hundreds of clients using these services to get the most out of 3CX as a fully managed service

      Why choose us?

      • We are 3CX experts, with fully qualified advanced certified engineers trained to the highest standards.

      • We are a leading 3CX Gold partner in the Kenya, recognised for our successful installation and management of 3CX telephony.

      • We have over 15+ years of knowledge and experience in IP Telephony & will find a solution to suit your business specifications and needs.

      • We operate in a Kenya based Tier-3 Data Centre  to reduce latency , jitter , & uptime issues

      • We operate our own Autonomous System (AS328302) IP Network

      • We manage our own hyper cloud services using Dell PowerEdge Servers.

      • We are licensed & regulated by The Communication Authority of Kenya (CA).

      • We are directly interconnected with all telecommunications operators in Kenya with our own CA assigned number range of +25420790XXXX & Toll Free range of 0800000XXX

      • We are interconnected with major international operators to enable global reachability of our network

      3cx certified - Cambodia ISP|Cambodia Fiber optic Internet|Cambodia Best  Internet| High Speed Internet|Email & Network Protection|Cambodia  Hosting|Cambodia Secure Hosting

Managed 3CX in Cloud One’s Kenyan Tier 3 Data Centre

* VM Sizing is based on standard usage & best practices. Use of Call Centre, CRM , Hotel , Call recording features may require VM upgrade at an additional cost

* 1 TB International data transfer is available as per our fair use policy. we reserve the right to charge additional data transfer fees for abuse of this fair use policy

* Recording and Voicemail – Every 60 seconds of recorded audio is approximately 1MB. Remember this into consideration when choosing hard disk size. Logging – Verbose logging consumes disk space. On a busy system the logs folder can consume up to 1GB per day. Every 5000 calls in full verbosity consume 2GB of HDD space.

* As a rule of thumb, 1 simultaneous call (SC) per 3-4 extensions is sufficient, i.e. a company with 50 extensions would need a 16 simultaneous calls (SC) capacity. Call Centers require a minimum 1 simultaneous call (SC) per 1 agent extension. Call waiting on queues requires additional simultaneous call (SC). You can upgrade your subscription at any point in time by just paying the difference for the remaining period.

Managed 3CX On Premise Appliances

* 3CX Appliance Sizing is based on standard usage & best practices. Use of Call Centre, CRM , Hotel , Call recording features may require hardware upgrade at an additional cost if usage is above standard
* 2 identical 3CX Appliances provisioned for Enterprise Redundancy
* Cloud One provides recommended hardware on lease rental subscription basis
* Recording and Voicemail – Every 60 seconds of recorded audio is approximately 1MB. Remember this into consideration when choosing hard disk size. Logging – Verbose logging consumes disk space. On a busy system the logs folder can consume up to 1GB per day. Every 5000 calls in full verbosity consume 2GB of HDD space.
* Customer is responsible for SIP Optimised Firewall & QOS Configuration at customer site
* ISP connection must provide static public IP at customer site
* As a rule of thumb, 1 simultaneous call (SC) per 3-4 extensions is sufficient, i.e. a company with 50 extensions would need a 16 simultaneous calls (SC) capacity. Call Centers require a minimum 1 simultaneous call (SC) per 1 agent extension. Call waiting on queues requires additional simultaneous call (SC). You can upgrade your subscription at any point in time by just paying the difference for the remaining period.

Specifications for Managed 3CX Phone System Standard Subscription

Number of Users 12 Users / 4SC or 24 Users / 8SC or 48 Users / 16SC or 72 Users / 24SC or 96 Users / 32SC or 144 Users / 48SC or 192 Users / 64SC or 288 Users / 96SC or 384 Users / 128SC
Billing Cycle Monthly Billing or Quarterly Billing or Yearly Billing
Management Type Managed by Cloud One
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